Track A · AI Products

Intelligent Process Automation (IPA)

AI-assisted ERP workflows, automated document intelligence, and smart approval triage—with humans still owning the high-impact step.

Overview

Automation that sits on processes you already run

IPA here means extracting, classifying, and routing work that today sits in email, PDFs, and ERP queues—not a generic RPA bot farm. We connect document intelligence and agent tools to the same scope lock as the rest of the Zettai Framework.

Typical paths: invoice or claims packets into ERP, exception queues with suggested next actions, and approval triage that surfaces risk instead of auto-posting.

Good fit when you need

  • ERP steps that stall on unstructured documents
  • Approval backlogs that need ranking, not rubber stamps
  • A human gate before anything posts to finance or inventory
Capabilities

What we implement

Document intelligence

Classify and extract fields from PDFs and scans into structured payloads.

ERP-assisted workflows

Draft ERP updates from extracted data; post only after review when the risk is high.

Smart approval triage

Rank queues by exception, amount, or policy so people spend time where it matters.

Agent handoffs

Use agentic tools for lookup and draft; keep writes behind the same human gates.

Audit trail

Show what was extracted, suggested, and approved—so finance and QA can reconstruct a case.

System connectors

REST into ERP, document stores, and your existing web or mobile work queues.

Benefits

Why teams choose this path

  • Less re-keying from PDFs into ERP screens
  • Approvers see exceptions first, not every routine item
  • Automation does not silently post high-risk transactions
  • Reuses RAG and agent layers instead of a parallel bot stack
Process

How We Deliver

01

Map the queue

Pick one process with volume and a clear exception path.

02

Extract

Stand up document intelligence on a bounded sample.

03

Draft

Write suggested ERP actions, never silent posts first.

04

Triage

Score and route approvals with a human gate.

05

Expand

Add the next document type once quality holds.

Technologies

Tools We Work With

AI layer

PythonLangChainAzure OpenAI

Systems

ERPREST APIsPostgreSQL

Delivery

Human gatesAudit logsQA Automation
FAQ

Common Questions

We prefer APIs and document pipelines. UI automation is only used when a system has no integration path and the risk is understood.

Not as a default. High-impact posts stay behind human approval until the document class and exception rate are proven.

Have a queue that should not stay in email?

Bring one process and a sample packet—we’ll outline extract, draft, and approval gates.

Consult with a Solutions Architect